Codental answers the calls your team can't get to, captures every patient's details and gets them booked in, so no appointment slips away.
Most calls a practice misses happen outside opening hours or when the front desk is already busy with patients in the chair. Those callers rarely leave a voicemail — they simply book elsewhere.
Your existing number stays exactly as it is. Calls divert to Codental only when your team can't pick up.
When the line is busy or it's outside opening hours, the call forwards to Codental instead of going to voicemail. Your team's own line stays exactly as it is.
It greets the caller with your practice name, answers common questions, and captures their name, number, and reason for calling.
Every enquiry is booked straight into your calendar where supported, or handed to your reception team ready to book in, so nothing is ever lost, even from a 9pm phone call.
Your reception team stays at the heart of the practice during the day. Codental simply catches the calls they can't get to - after hours, at lunch, or when every line is ringing at once.
Answers evenings, weekends, lunch breaks, and any moment the front desk is occupied — the times most new-patient calls come in.
Each enquiry is captured with the caller's name, number, and what they needed, so your team can follow up quickly and accurately.
Patient information is handled securely and in line with UK GDPR requirements, with care taken at every step.
Keep your existing phone number and provider. Codental simply catches the calls that would otherwise go unanswered.
Codental is built specifically for dental practices. Captured enquiries arrive ready for your reception team to action, slotting into the routine they already follow every morning.
Book a short demo and we'll show you exactly how Codental handles a call to your practice, live, with your practice name.
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