Codental.co
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Missed calls. Lost patients. Lost revenue.

Win back the patients your phone is losing.

Codental answers the calls your team can't get to, captures every patient's details and gets them booked in, so no appointment slips away.

Learn more See how it works →
24/7 call answering · Purpose-built for UKUS dental practices · Custom system integrations · GDPR-compliantHIPAA-conscious data handling
The cost of a ringing phone

Every unanswered call is a patient calling the next practice on the list.

Most calls a practice misses happen outside opening hours or when the front desk is already busy with patients in the chair. Those callers rarely leave a voicemail. They simply book elsewhere.

38%
of calls to dental practices go unanswered.Peerlogic 2026 study, 4,280 calls across 26 practices
86%
of new patients who can't get through just call the next practice.DenteMax
£3,300–£5,500+$4,400–$7,300+
lost every month to unanswered calls.Industry estimate, based on avg. new-patient value
How it works

Working from the first call.

Your existing number stays exactly as it is. Calls divert to Codental only when your team can't pick up.

STEP 1

Calls divert automatically

When the line is busy or you're closed, calls come to Codental instead of going to voicemail.

STEP 2

The AI answers naturally

It greets callers with your practice name, answers common questions, and takes their name, number and reason for calling.

STEP 3

Booked straight into your calendar

Appointments go straight into your diaryschedule. Where your system doesn't allow that, reception gets the details ready to book in.

What it does

Support for your front desk, not a replacement for it.

Your reception team stays at the heart of the practice. Codental catches only the calls they can't get to: after hours, at lunch, or when every line is ringing.

Round-the-clock cover

Full call summaries

Secure & compliant

No disruption to your setup

Separate NHS and private workflowsSeparate insurance and self-pay workflows

Works with your calendar zones

Beyond call answering

More tools to take the pressure off your front desk.

Fewer no-shows, fewer missed follow-ups and less time on the phone.

Call tracker

Every call that needs action becomes a task, so nothing slips through.

  • Callbacks, bookings and cancellations logged automatically
  • Urgent calls flagged first
  • See who's handling what
Integrations

Works with your practice management system.

Codental connects directly to a variety of practice management systems, and we build custom integrations for any others.

Ask about your system →
Bookings go straight into your diaryschedule
Keep your existing number and provider
UK-based, GDPR-conscious by designHIPAA-conscious by design
Get started

See what your phone would sound like answered.

We'll show you exactly how Codental handles a call to your practice, live, with your practice name.

Learn more